Ordering, deployment and configuration of services under Telia Hosting can easily be done in the self-service portal with the help of our support articles and guides. If needed we can do most tasks for you as separately billed hourly work. Below are some examples of our professional services offered. Services not mentioned below will be billed according to our hourly rate list.
Hourly rate for professional work is 165 € / starting hour (VAT 0%). Billing from the starting half hour according to the duration of the completed work.
You can order professional work from our customer service by opening a new service request in MyNebula. If you don't have a MyNebula account yet, you can see the instructions for creating an account on our help page.
Domains |
Time estimate |
|---|---|
| Changes to DNS records, Linking domain to M365-services, DNSSEC activation | 30 min |
Webhotels |
Time estimate |
|---|---|
| Changes in cPanel | 30 min |
| Certificate installation and forcing HTTPS | 30 min |
| Log investigation | 60 min |
| Creation of a placeholder website | 30 min |
| Redirections | 30 min |
| Backup restore | 30 min |
| Wordpress installation to an empty site | 30 min |
| Wordpress password reset | 30 min |
|
|
Time estimate |
|---|---|
| Password reset | 30 min |
| Creation of a new email / redirection | 30 min |
| Backup restore | 30 min |
General |
Procedure / Time estimate |
|---|---|
| Updating contact information | 14,99 € |
| Sending of an invoice copy | 14,99 € |
| Transfer of services to another company | 60 min |
| Rewrite of an invoice | 39,99 € |
If you can’t find the procedure you are looking for on the list or can’t find instructions for it, please contact our customer service.
